The customer, Booking.com, is a global online travel retailer with locations all over the world. Their goal is to enable individuals to tour the world by providing access to the largest online inventory of accommodations, which ranges from B&Bs to five-star luxury resorts. They have a mixture of regular employees and workers traveling from their other overseas operations in their offices, which are not client-facing. Their company culture is thus one of flexible working and an open office layout without any closed offices. Their workplaces are lively, relaxed, and have a distinct country-specific vibe with a traveling undercurrent.